Contact Us

♡ Qarzuvin™ · Customer Care

How Can We Help?

Questions about a product, order, payment, delivery, tracking, return or refund? Our customer-support team is here to help.

GET IN TOUCH

Friendly Support for Growing Families

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Email Support

service@qarzuvin.com

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Phone Support

+86 184 6619 4296

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Support Hours

8:00 AM–10:00 PM

📦 Questions About an Order

When contacting us about an existing order, please include:

  • Your order number
  • The email address used during checkout
  • A brief description of your question

Providing these details helps us locate and review your order more efficiently.

♡ Problems With an Order

If an item arrives damaged, defective, incomplete, incorrect or materially different from its product description, please contact us promptly and provide:

  • Your order number
  • A clear description of the issue
  • Relevant photographs or videos
  • A photograph of the shipping label and exterior packaging where applicable

Business Information

BrandQarzuvin™
CompanyBeijing Zouli Technology Co., Ltd.
OwnerXie Ying
Websiteqarzuvin.com
Emailservice@qarzuvin.com
Phone+86 184 6619 4296
Hours8:00 AM–10:00 PM
AddressRoom 105, Building 3, No. 17 Yanqi Street, Yanqi Economic Development Zone, Huairou District, Beijing, China (Cluster Registration)
Before Returning an Item

Please contact us before shipping merchandise. Do not automatically send a return to our registered business address. An approved return will receive separate return instructions.